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You are here: Home / News / CoVID 19: Helpline for vulnerable people

CoVID 19: Helpline for vulnerable people

6th April 2020

https://www.hants.gov.uk/socialcareandhealth/coronavirus/volunteer-welfare

On Wednesday 1 April 2020 the Hampshire Helpline launched to provide information and advice, as well as practical support to frail or vulnerable Hampshire residents.

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable – can be contacted on 0333 370 4000. You can make calls on behalf of residents or they can call themselves.

The helpline is available seven days a week, from 9am-5pm, and is for vulnerable people who do not have support from families, friends or their local community, and who need urgent assistance with practical issues.

The Hampshire helpline is for frail or vulnerable people who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness. Please discuss your requirements with our friendly advisors who will ensure you get the help you need.

If you need urgent food supplies, you can expect to receive a food box, typically containing:

  • Pasta
  • Cereal
  • Soup
  • UHT milk
  • Long life orange juice
  • Bread
  • Apples
  • Biscuits
  • Plus urgent household necessities if needed eg shower gel

Wherever possible, special dietary requirements will be met.

Volunteers

If you have any staff within your organisation who are looking to volunteer, please direct them to www.volunteerwessex.org, Community First are leading on the co-ordination of volunteers in the local community and all support is appreciated.

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NHS West Hampshire Clinical Commissioning Group
Omega House
110 Southampton Road
Eastleigh
SO50 5PB

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