You can either contact the service provider directly or you can contact the service commissioner; however, you cannot make a complaint to both. If you choose to contact us as the commissioners then please contact the NHS West Hampshire CCG Patient Experience and Complaints team by freephone, email or post as detailed below.
Freephone: 0800 456 1633
Email: WHCCG.YourFeedback@NHS.net
Post: Diane Bittlestone or Libby Thomas
Patient Experience & Complaints
West Hampshire CCG
Omega House
112 Southampton Road
Eastleigh
SO50 5PB
You may also find useful:
- Frequently asked questions: Complaints
- Patient Experience and Complaints Service leaflet
- Patient Experience and Complaints Service: Easy Read leaflet
Advocacy
VoiceAbility can be contacted on 0300 303 1660 or at helpline@voiceability.org. More information about the service can be found on their website.