Since November 2017, South Central Ambulance Service NHS Foundation Trust (SCAS) has provided a patient-led booking service for everyone registered with a GP in the area served by NHS West Hampshire Clinical Commissioning Group (WHCCG).
People should call the dedicated patient booking line to book non-emergency patient transport to their first outpatient appointment. If they need a follow up outpatient appointment or tests they will need to ask the clinician responsible for their care to assess if they are still eligible for and book the transport.
IMPORTANT NOTE REGARDING Royal Bournemouth and Christchurch Hospitals (RBCH):
- For patients attending RBCH only bookings for NEPTS for both first referrals and follow up appointments can be made and should be requested by the patient/carer/representative by contacting the SCAS NEPTS contact centre on: 0300 123 9992
- Patients requiring transport to RBCH for follow up appointments should be informed that this is patient led and that they will need to book this transport
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