Important Co-VID19 update: Find out how NHS Continuing Healthcare is affected by the coronavirus here.
Important information for CHC clients with a direct payment
NHS Continuing Healthcare (CHC) is a package of care for people who have significant, ongoing healthcare needs. You might have a long-term condition as a result of illness, disability or an accident, or you might be reaching the end of your life and have a range of specialist care needs.
This package of care is provided outside of a hospital, often in a care home or your own home. It is arranged and paid for by Clinical Commissioning Groups (CCGs) with money allocated from NHS funds. It is not means tested which means it is not based on what you earn or your savings.
To be eligible, you need to be 18 years of age or above and have what’s called a ‘primary health need’. Above all, your eligibility will depend on the level and complexity of your healthcare needs and not on any particular diagnosis or condition. Please see our pages ‘Who is eligible?’ and ‘How is CHC assessed? to find out more.
If you are eligible, the NHS Continuing Healthcare team at your local CCG will arrange and pay for your full package of health and social care. For example, if you live at home, we will pay the healthcare costs such as a community nurse or a specialist therapist and for associated social care costs such as personal care and help with washing. If you live in a care home, we will pay for your care home fees, including accommodation and meals.
Here at West Hampshire CCG we will always try to take into account the type of care you want and where you want to receive your care. We aim to offer options and choices that best meet what you, your family, or carers want. We are here to help – if you have any questions please contact us
Respect our staff
We will always communicate with patients, families and any professionals involved with CHC services in a polite, courteous and respectful manner. In return, we expect our staff to be treated in the same way.
We will not tolerate any face to face abusive behaviour which includes swearing, shouting, threats or lack of co-operation with requests. Equally, we will not tolerate any abusive communication by phone, email or letter.
Engagement and Co-Production in NHS Continuing Healthcare (CHC)
The CHC team at West Hampshire CCG have been promoting client engagement and co-production since 2018. Read more…