The WHCCG CHC Co-Production group has been working together to promote client engagement and co-production since 2018 with extremely positive results. We have also seen the set-up of the wider Working Together Group in 2019 with the aim to expand collaborative working.
“The importance of co-production in improving customer service outcomes for disabled people cannot be overstated. Working with the team at NHS West Hampshire CCG on Continuing Health Care and Personal Health Budgets projects in a co-productive way has been fulfilling.” Iain Speed, CHC Co-Production Team Member, MD of All Inclusive CIC and PEP Member.
What is Co-Production in Health and Social Care?
SCIE defines Co-Production as:
“working in equal partnership with people using services, carers, families and citizens. Co-production offers the chance to transform social care and health provision to a model that that offers people real choice and control.”
The Working Together Group
As well as the NHS CHC Co-Production group who meet on a monthly basis, WHCCG have also set up the Working Together Group. This is a wider group for those who may not be able to attend monthly meetings and aims to increase shared learning and experiences of expert service users and carers. The working together group has been vital in providing feedback for our new Information booklets and website redesign.
To keep the Working Together Group updated on the work of the Co-Production group and to share opportunities for discussion and input we have also set up a quarterly newsletter.
What have the CHC Co-Production Team been working on?
Over the past year The Co-Production group have been looking in detail at the NHS CHC service and have identified key areas for improvement, including, access to accurate and up to date information, as well as improving the review process for those with Personal Health Budgets.
The group have been able to produce a series of information booklets to support our clients through the NHS CHC process and are also working to redesign the information available on our website.
To get involved with Co-Production at WHCCG please contact the team at: WHCCG.ContinuingCare@nhs.net
For more information please also see the article put together by the NHS CHC Co-Production Group to celebrate the SCIE’s Co-Production Week.