Did you know you can use NHS 111 for urgent mental health support?
How will CoVID-19 impact NHS Continuing Healthcare in Hampshire?
Due to the current CoVID-19 emergency the Government has published new discharge guidance in order to free up 15,000 hospital beds across the country by Friday 27 March by swiftly discharging people with the appropriate care package in place. This will aid patient flow and help support those who require hospital treatment due to Co-VID19. It will require a significant change for NHS Continuing Healthcare services across the country.
From Monday 23 March 2020 there will be no further NHS-Funded Nursing Care, NHS Continuing Healthcare, or full NHS Continuing Healthcare assessments. Reviews and appeals will also be put on hold until after the emergency period.
The NHS Continuing Healthcare offices in Hampshire will be closed from 23 March and the team will therefore not be able to process any post submitted to our service. Please do not send any documentation to the team via the postal services until further notice. Please be assured if you have submitted any documentation it will be held securely until we are able to return to normal working.
Similarly, the team will be unable to send any correspondence or communication to individuals via the postal service until further notice. If you are awaiting a letter or communication please either email the team or contact us using the contact details provided below.
As a service we will endeavour to complete individual pieces of work that have already been started but will not proceed with any new work until after the emergency period. During this time NHS Continuing Healthcare staff will be redeployed to best support the wider NHS service.
If you are currently in receipt of NHS Continuing Healthcare, you will remain the responsibility of West Hampshire Clinical Commissioning Group. West Hampshire Clinical Commissioning Group will continue to commission safe and appropriate care.
We apologise for any inconvenience this may cause and hope that in working closely with our other NHS and social care colleagues we can help to reduce the effects of Co-VID19.
Key Guidance around Shielding
Shielding: Applies to extremely vulnerable people to protect them from coming into contact with coronavirus.
Those who are extremely vulnerable will have received a letter from the NHS asking them to:
- not leave their homes
- minimise all non-essential contact with other members of their household
People who provide essential support, such as health care, personal support for daily needs and social care should continue to visit. But carers must stay away if they have any symptoms of coronavirus.
The NHS Continuing Healthcare team will be contacting clients to ask if they have received a shielding letter to ensure all have appropriate support.
How do I contact the NHS Continuing Healthcare Team During the Emergency Period?
If you have a query, please in the first instance email the service at WHCCG.continuingcare@nhs.net, or if your query is urgent please find below a list of contact details for our team.
Contact for those already in receipt of NHS Continuing Healthcare
If you are already in receipt on NHS Continuing Healthcare please email WHCCG.continuingcare@nhs.net with your query. This can then be passed across to the appropriate team.
Case Management
North East – 01329 228492
North – 01329 228491
South East – 01329 228487
West – 01329 228470 / 01329 228474 / 01329 228410
Learning Disabilities Team
WHCCG.ld-s117chc@nhs.net
01329 228420
01329 228463
Retrospective applications and appeals
01329 228437
01329 228424
Discharge Hub Teams
The below teams are supporting the discharge of medically fit patients from hospitals within Hampshire and should be used by NHS Partners only.
North and Mid-Hampshire Discharge Hub Team
01329 228491
North East Hampshire Discharge Hub Team
01329 228492
South West Hampshire Discharge Hub Team
01329 228470
South East Hampshire Discharge Hub Team
01329 228487
01329 228488