NHS Continuing Healthcare during COVID-19

Did you know you can use NHS 111 for urgent mental health support?

Winter Flu Vaccination Guidance

DHSC has published the winter flu vaccination guidance.  This includes the guidance itself, a leaflet and letter of entitlement for Personal Assistants. This is available to all PAs, including those employed via personal budgets, personal health budgets and self-funding arrangements.

The guidance can be found here

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How will CoVID-19 impact NHS Continuing Healthcare in Hampshire?

Due to the CoVID-19 emergency, the Government published new discharge guidance in March 2020, which halted all NHS-Funded Nursing Care and NHS Continuing Healthcare assessments, reviews and appeals. This was in order for NHS CHC teams to support the NHS response to the CoVID-19 pandemic.

We have now had updated guidance from the Government which recommenced NHS Continuing Healthcare assessments from 1^st September 2020.

We want to take this opportunity to thank all CHC Clients and referrers for their patience during these unprecedented circumstances, with further updates to follow for those who have been waiting for a NHS Continuing Healthcare assessment since before April 2020.

Although assessments have now restarted virtually, the majority of staff in the NHS CHC and Placements service will not be returning to our offices until at least March 2021. We are still here to support you and you can contact us using the details below.

Please be aware that we have a limited number of staff in the office managing the incoming post  so please only send documentation via postal service where there is no alternative,  for example via email.  Please be assured if you have submitted any documentation it will be held securely. 

Similarly, the team is limited in its ability to send any correspondence or communication to individuals via the postal service until further notice so we will be using email as our main communication route. If you are awaiting a letter or communication, please either email the team or contact us using the contact details provided below.

We apologise for any inconvenience this may cause and hope that in working closely with our other NHS and social care colleagues we can help to reduce the effects of Co-VID19.

How do I contact the NHS Continuing Healthcare Team During the Emergency Period?

If you have a query, please in the first instance email the service at WHCCG.continuingcare@nhs.net, or if your query is urgent please find below a list of contact details for our team.

Contact for those already in receipt of NHS Continuing Healthcare

If you are already in receipt on NHS Continuing Healthcare please email WHCCG.continuingcare@nhs.net with your query. This can then be passed across to the appropriate team.

Case Management

North East – 01329 228492 / 07787 223 891 / 07748 623 880

North and Mid – 01329 228491 / 01329 228463 / 07920 210 513 / 07586 543 170 / 07917 175 230

West – 01329 228470 / 01329 228474 / 01329 228410 / 07787 223 875 / 07392 315 140 / 07392 315 110

South East – 01329 228487 / 07917 175 631 / 07585 886 749 / 07585 404 926

Learning Disabilities Team

WHCCG.ld-s117chc@nhs.net

01329 228420 / 07917 183 977 / 07787 223 859 / 07392 315 286

Retrospective applications and appeals

Fast Track

North and Mid – 01329 228401

Discharge Hub Teams

The below teams are supporting the discharge of medically fit patients from hospitals within Hampshire and should be used by NHS Partners only.

North and Mid-Hampshire Discharge Hub Team

Alternatively please call the duty team mobile numbers on:

North East Hampshire Discharge Hub Team

Alternatively please call the duty team mobile numbers on:

South West Hampshire Discharge Hub Team

Alternatively please call the duty team mobile numbers on:

South East Hampshire Discharge Hub Team

Alternatively please call the duty team mobile numbers on: