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You are here: Home / What is NHS Continuing Healthcare? / NHS Continuing Healthcare during COVID-19

NHS Continuing Healthcare during COVID-19

COVID-19 Personal Health Budgets FAQsDownload
HIOW PPE Stock Ordering ProcessDownload
HIOW PPE Order Form for Urgent Replenishment Download
Letter to Direct Payment Clients Regarding COVID-19Download

Did you know you can use NHS 111 for urgent mental health support?

COVID-19 Testing for Personal Assistants

Winter Flu Vaccination Guidance

DHSC has published the winter flu vaccination guidance.  This includes the guidance itself, a leaflet and letter of entitlement for Personal Assistants. This is available to all PAs, including those employed via personal budgets, personal health budgets and self-funding arrangements.

The guidance can be found here


How will CoVID-19 impact NHS Continuing Healthcare in Hampshire?

Due to the CoVID-19 emergency, the Government published new discharge guidance in March 2020, which halted all NHS-Funded Nursing Care and NHS Continuing Healthcare assessments, reviews and appeals. This was in order for NHS CHC teams to support the NHS response to the CoVID-19 pandemic.

We have now had updated guidance from the Government which recommenced NHS Continuing Healthcare assessments from 1st September 2020.

We want to take this opportunity to thank all CHC Clients and referrers for their patience during these unprecedented circumstances, with further updates to follow for those who have been waiting for a NHS Continuing Healthcare assessment since before April 2020.

Although assessments have now restarted virtually, the majority of staff in the NHS CHC and Placements service will not be returning to our offices until at least March 2021. We are still here to support you and you can contact us using the details below.

Please be aware that we have a limited number of staff in the office managing the incoming post  so please only send documentation via postal service where there is no alternative,  for example via email.  Please be assured if you have submitted any documentation it will be held securely. 

Similarly, the team is limited in its ability to send any correspondence or communication to individuals via the postal service until further notice so we will be using email as our main communication route. If you are awaiting a letter or communication, please either email the team or contact us using the contact details provided below.

We apologise for any inconvenience this may cause and hope that in working closely with our other NHS and social care colleagues we can help to reduce the effects of Co-VID19.

How do I contact the NHS Continuing Healthcare Team During the Emergency Period?

If you have a query, please in the first instance email the service at WHCCG.continuingcare@nhs.net, or if your query is urgent please find below a list of contact details for our team.

For all clients currently appealing a NHS CHC decision within Hampshire or currently in the process of completing a retrospective application.

01329 228437 / 01329 228424

Covering: Individuals with a Learning Disability across all 4 system areas

WHCCG.ld-s117chc@nhs.net

01329 228420 / 01329 228441 / 01329 228490


NHS CHC Locality Teams

Covering: Fareham, Gosport, Havant, Hayling Island, Waterlooville, Petersfield, Liphook, Bordon

whccg.southlocality.dutychc@nhs.net

01329 228487 / 01329 228488 / 01329 228411 / 01329 228489

Covering: Farnham, Aldershot, Fleet, Farnborough

whccg.northeastlocality.dutychc@nhs.net

01329 228497 / 01329 228450 / 01329 228492

Covering: Basingstoke, Winchester, Alton, Bishops Waltham, Wickham, Andover

whccg.northlocality.dutychc@nhs.net

01329 228491 / 01329 228463 / 01329 228493 / 01329 228471 / 01329 228469

Covering: New Forest, Romsey, Lyndhurst, Lymington, Brockenhurst and Eastleigh

whccg.westlocality.dutychc@nhs.net

01329 228453 / 01329 228466 / 01329 228410 / 01329 228470

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NHS West Hampshire Clinical Commissioning Group
Omega House
110 Southampton Road
Eastleigh
SO50 5PB

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