Who is eligible for CHC?

Who is eligible for CHC?
There is a national framework which states that eligibility should be based on someone’s healthcare needs and not their diagnosis. It is not linked to savings or income levels.

Many people who are assessed for CHC are reaching the end of their lives or face a long-term condition, because of a disability, accident or illness. They can have a wide range of healthcare conditions and may receive funding for just a few weeks or many years. 

Examples of people who may be assessed as eligible for CHC:

People near the end of their lives 
Example 1: they may have conditions like advanced cancer or heart disease, or be a frail elderly person with a rapidly deteriorating condition and entering a te:rminal phase of their life. Typically people near the end of their lives will receive care for weeks or a few months. 

Frail elderly people with complex physical or psychological needs 
Example 2: this could include frail elderly people with a number of conditions, such as dementia, weight loss, lack of mobility or Parkinson’s disease. Care can often be provided for several years.

People, aged 18 and over, with long-term healthcare needs 
Example 3: this could include people who have had an accident that has left them with long-term healthcare needs, such as a spinal injury. It may also include people with long-term conditions such as multiple sclerosis. People will often receive care for many years and their eligibility for CHC may change as their healthcare needs change.

To find out more about how the areas of need (domains) for NHS CHC, please click here.

NHS CHC - video step 2

Who is eligible for NHS continuing healthcare?

Take a look at the film below which explains more about the assessment for receiving CHC.

Eligibility for NHS continuing healthcare funding is determined by a detailed assessment which looks at all aspects of a person’s health and social care needs.  As part of this, four key areas are considered:

  • The type of condition or treatment required
  • The complexity of the condition (symptoms that interact and are therefore difficult to manage or control)
  • The intensity of the condition (one or more health needs so severe they require regular care and support)
  • The unpredictably of the condition (unexpected changes in condition that are difficult to manage and present a risk to the individual or to others).


Polite notice

NHS Continuing Healthcare (CHC) staff will always communicate and behave in a polite, courteous and respectful manner with individuals, their families and any professionals involved with CHC services.

In return, it is expected that CHC staff will be treated in the same polite, courteous and respectful way.

Our staff will not tolerate any abusive communication or behaviour which includes swearing, shouting, threats or lack of co-operation with requests.

Please note that this relates to face to face contact, email, telephone calls or letters.

CHC and FNC Public Information Leaflet

NHS Continuing Healthcare and NHS-funded Nursing Care
Public Information Leaflet


How to contact NHS CHC

To find out how to request an assessment of eligibility and apply for continuing healthcare, please contact the CHC team:

Email: WHCCG.continuingcare@nhs.net

Telephone: 0300 123 4448
(Please note telephone calls may be recorded)


NHS Continuing Healthcare and Funded Nursing Care Team
5th Floor, Civic Offices
Civic Way
PO16 7AZ